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COVID-19 UPDATE - WAIVING CANCELLATION POLICY
We are all but waiving our cancellation policy. So long as we have at least 24 hours notice of cancellation, there will be no penalty. If less than 24 hours, there will be only a $ 50.00 charge. We hope this is fair to all.
COVID-19 OUR REVISED POLICIES FOR SAFETY
As Vermont moves ever so slowly towards re-opening the state, we have carefully reviewed our operating procedures toward the goal of being as safe as possible.
In that regard, by coincidence we just received the following notice from AAA, which not long ago completed a full inspection of us for the 30th consecutive year.
"Congratulations! Your property has been named a 2020 AAA Inspector’s Best Of Housekeeping hotel, an award that indicates your property’s cleanliness and condition rank in the top 25% of the 27,000 AAA Inspected hotels."
So, as we re-open, we will do so with the following policies.
1) When in the presence of guests, we will wear masks. Guests may make their own choices whether in our presence or in the presence of other guests, while still maintaining social distance.
2) We will continue to provide full breakfasts. However, guests will be spaced either at separate tables or, if in the dining room, at opposite ends of the table.
3) In keeping with the practice now adopted at major lodging facilities, we will not enter the room to perform regular makeup duties. We will of course, whenever requested, offer clean replacement linens and towels. We are anxious to see you all again.
Thanks - and remember, the person you keep safe by wearing a mask, may be a potential Buck Hollow guest.
Brad & Jacquie
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